Competition, complementarity and service level guarantee in Web services
نویسندگان
چکیده
Network and processing overhead associated with web services is a significant challenge to its performance. As a result, web service providers often announce a service level agreement. This ensures that consumers, who pay for the service, can get the service at a given quality level. In this paper, we study the competition between two providers offering functionally the same web services, where there is a monopoly service provider who offers a service that is complementary to their services. Each provider needs to decide a service level (L or H) he/she would offer and a corresponding price for the selected service level to meet the QoS guarantee. We combine modeling constructs from game theory and queuing theory to propose a model that can provide useful insights to service providers about pricing and general competitive strategies.
منابع مشابه
Competition, complementarity and service level guarantee in Web services
Network and processing overhead associated with web services is a significant challenge to its performance. As a result, web service providers often announce a service level agreement. This ensures that consumers, who pay for the service, can get the service at a given quality level. In this paper, we study the competition between two providers offering functionally the same web services, whe...
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